Sewage Backup Cleanup in Albany
Sewage Backup in Your Albany Property?
KPM Restoration provides 24/7 sewage backup cleanup services throughout Albany, NY and Albany County. Sewage backups are a serious health hazard that require immediate professional attention. Albany's aging sewer infrastructure and combined sewer system can cause backups during heavy rains, and older homes are especially vulnerable. Our crews extract contaminated water, sanitize affected areas, and restore your property.
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Trusted in Albany & Beyond
Real reviews from property owners we've helped across the New York region.
“KPM responded within an hour of our call. Their team was professional, thorough, and had our basement completely dried out in two days. Cannot recommend them enough.”
Sarah Mitchell
Homeowner, Albany NY
“After a devastating kitchen fire, KPM handled everything from board-up to full reconstruction. They worked directly with our insurance company and made the whole process seamless.”
David Chen
Property Manager, Schenectady NY
“We discovered mold in our rental property and KPM had it fully remediated within a week. Their team followed strict containment protocols and provided clearance testing. Very thorough.”
Jennifer Walsh
Landlord, Poughkeepsie NY
“A burst pipe flooded our office over a holiday weekend. KPM was there within 45 minutes and saved thousands in potential damage. True 24/7 emergency response.”
Robert Alvarez
Business Owner, Kingston NY
“The KPM crew was incredibly respectful of our home during the entire restoration process. They kept everything clean and communicated every step of the way.”
Michelle Torres
Homeowner, Queensbury NY
What to Know
Understanding Sewage Damage
Health Hazards of Sewage Backups
Sewage contains bacteria, viruses, parasites, and other pathogens that pose serious health risks. Standing sewage water is classified as Category 3 (black water), the most hazardous classification. Do not attempt to clean it yourself. Our technicians wear full PPE and use professional-grade antimicrobial treatments to safely decontaminate your property.
Complete Extraction and Sanitization
We extract all contaminated water using industrial pumps and vacuums, remove affected materials like carpet, drywall, and insulation that cannot be salvaged, and thoroughly sanitize all remaining surfaces. We then set up commercial drying equipment to prevent mold growth.
We Work With Your Insurance
Sewage backups are typically covered by homeowners insurance, especially when caused by a sudden event like a pipe failure or sewer line backup. We handle the documentation and work directly with your insurance carrier to facilitate the claims process.
How Sewage Cleanup Works
Our sewage cleanup follows strict safety protocols to protect your health and fully restore your property.
Emergency Response
We dispatch certified technicians within 60 minutes. The affected area is secured and occupants are advised to avoid contact with contaminated materials.
Sewage Extraction
Using specialized equipment and full PPE, we extract all sewage and contaminated water. All affected porous materials that cannot be sanitized, including carpet, drywall, and insulation, are removed and disposed of properly.
Sanitization and Odor Removal
Every affected surface is cleaned with hospital-grade disinfectants. We then perform full odor removal using professional deodorizers and air treatment to eliminate sewage smell completely, not just mask it. HEPA air scrubbers filter airborne contaminants during the entire process.
Structural Drying
Industrial fans and commercial dehumidifiers dry the affected area to limit the possibility of mold growth. We monitor moisture levels daily until everything reaches dry standard.
Rebuild and Restoration
We document everything for your insurance claim and handle direct billing. Then we rebuild the affected area as needed, replacing drywall, flooring, and finishes to restore your property.
Why Albany Chooses KPM
Local expertise, certified technicians, and a commitment to getting you back to normal.
24/7 Emergency Response
Disaster doesn't wait and neither do we. Our crews are dispatched within 60 minutes, day or night, to minimize damage and start restoration immediately.
Licensed, Insured & Certified
IICRC certified, OSHA 40-hour trained, and fully insured. We meet the highest industry standards so you can trust the work is done right.
Direct Insurance Billing
We work with all major insurance carriers and handle the paperwork directly. We document damage, file claims, and bill your provider so you don't have to.
Locally Owned Since 2017
We're your neighbors. KPM is locally owned and operated across the Hudson Valley and Capital Region. We know these communities because we live in them.
Local Office
Our Albany Office
Our office is located right in Albany. In an emergency, we can have a crew at your door quickly to start mitigation and prevent further damage.
418 Broadway 2nd Floor
Albany, NY 12207
Need sewage backup cleanup in Albany?
Call our 24/7 emergency line. We'll have a crew on the way within 60 minutes.