Sewage Backup Cleanup in Albany
Sewage Backup in Your Albany Property?
KPM Restoration provides 24/7 sewage backup cleanup services throughout Albany, NY and Albany County. Sewage backups are a serious health hazard that require immediate professional attention. Albany's aging sewer infrastructure and combined sewer system can cause backups during heavy rains, and older homes are especially vulnerable. Our crews extract contaminated water, sanitize affected areas, and restore your property.
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Trusted in Albany & Beyond
Real, verified 5-star reviews from homeowners and businesses we've served.
“Excellent service from KPM. Friendly group of gentlemen, very knowledgeable and good at what they do. I hired them remove water from basement and I'd recommend them to anyone in the Capital District. Thank you Dan, Jason and Dave.”
Mark Baumgartner
“Duke, our dog, chewed through a toilet water service line and flooded our home...it involved sheet rock repair, insulation, trim, carpet and flooring. They came in and got mitigation going right away. They did a good job getting us back to where we were. Special hats off to the crew that packed up our belongings and moved them out and then back in. Not one item broken. Grateful to KPM Restoration Albany for their hard work š”
Maggie Gibson
“Dan Murphy the representative was both outstanding and professional in all aspects. I could not be more happy with KPM Restoration Albany and Dan in particular.”
Crystal Matusek
“Rob, the entire crew and staff were amazing. From their response time to always showing up to the job site on time. The crew was professional, respectful, and productive while always explaining exactly what they would be doing to remove the water damage at my listing and to help my clients. They definitely exceeded our expectations and I would highly recommend KPM Restoration Albany!”
Eric Hammel
“From the time we first contacted Marty at KPM to the finish, he went over and above to help us with our mold issue in our basement. He addressed all of our concerns and questions which, as we found out, was a major project. The crew did a thorough job remediating the mold which was rampant throughout our whole basement. In addition, Rob and the crew worked seamlessly with time limitations, as well as with other contractor's schedules. We would highly recommend KPM Restoration Albany.”
Luis Patino
“Service was excellent. The emergency line took my information and I was called back within 10 minutes by Dan. He was great on the phone and dispatched Rob and Marty. Once they arrived they went right to work and cleanup up the aftermath of a very extensive sewage leak. I can't thank them enough for the effort they put forth. It certainly wasn't an easy job but they took care of it like pros and left the place in better shape they when they arrived. Thanks again, Gerri.”
Geraldine Sullivan
“I had a leaking air conditioner on the second floor that had water dripping through the floor into the ceiling for 10 hours before anyone noticed. There was dirty water everywhere. We called late Saturday night and KPM was there early Sunday morning. They had sensors to check exactly where all the water had pooled inside the ceiling and had equipment to dry it out. It was set up within an hour and the fans dried everything out within a couple of days. Iād recommend KPM Restoration Albany for any water damage situation. They come quickly, are prepared and professional.”
Aimee Andrews
“KPM Restoration Albany came to my rescue. They were quick to respond to my call when I had water damage in my attic during a storm. They had the right technology to assess the full extent of the water intrusion before going up into the attic and removing the wet insulation to dry things out before the situation got worse. Highly recommend this company, they actually want to help instead of getting as much money out of the customer as possible.”
Sylvia Ross
What to Know
Understanding Sewage Damage
Health Hazards of Sewage Backups
Sewage contains bacteria, viruses, parasites, and other pathogens that pose serious health risks. Standing sewage water is classified as Category 3 (black water), the most hazardous classification. Do not attempt to clean it yourself. Our technicians wear full PPE and use professional-grade antimicrobial treatments to safely decontaminate your property.
Complete Extraction and Sanitization
We extract all contaminated water using industrial pumps and vacuums, remove affected materials like carpet, drywall, and insulation that cannot be salvaged, and thoroughly sanitize all remaining surfaces. We then set up commercial drying equipment to prevent mold growth.
We Work With Your Insurance
Sewage backups are typically covered by homeowners insurance, especially when caused by a sudden event like a pipe failure or sewer line backup. We handle the documentation and work directly with your insurance carrier to facilitate the claims process.
See It In Action
Inside an Albany Sewage Backup Cleanup
Sewage backups in Albany's older homes and combined-sewer neighborhoods turn into Category 3 jobs the moment the water hits the floor. Watch one of our IICRC-certified technicians on a real sewage cleanup call, walking through extraction, removal of contaminated materials, and the antimicrobial sanitization we run before any drying equipment goes in.
How Sewage Cleanup Works
Our sewage cleanup follows strict safety protocols to protect your health and fully restore your property.
Emergency Response
We dispatch certified technicians within 60 minutes. The affected area is secured and occupants are advised to avoid contact with contaminated materials.
Sewage Extraction
Using specialized equipment and full PPE, we extract all sewage and contaminated water. All affected porous materials that cannot be sanitized, including carpet, drywall, and insulation, are removed and disposed of properly.
Sanitization and Odor Removal
Every affected surface is cleaned with hospital-grade disinfectants. We then perform full odor removal using professional deodorizers and air treatment to eliminate sewage smell completely, not just mask it. HEPA air scrubbers filter airborne contaminants during the entire process.
Structural Drying
Industrial fans and commercial dehumidifiers dry the affected area to limit the possibility of mold growth. We monitor moisture levels daily until everything reaches dry standard.
Rebuild and Restoration
We document everything for your insurance claim and handle direct billing. Then we rebuild the affected area as needed, replacing drywall, flooring, and finishes to restore your property.
Why Albany Chooses KPM
Local expertise, certified technicians, and a commitment to getting you back to normal.
24/7 Emergency Response
Sewage is a health hazard that cannot wait. Our certified technicians are dispatched within 60 minutes, day or night, to begin extraction and decontamination.
Certified Hazmat Technicians
Our crews hold IICRC WRT certifications and follow strict OSHA protocols for hazardous waste handling, ensuring safe and thorough sewage cleanup.
Full Sanitization Protocols
We use hospital-grade disinfectants and commercial deodorizers to eliminate all pathogens and odors, not just mask them. HEPA air scrubbers run throughout the process.
Direct Insurance Billing
We document all damage with photos and Xactimate estimates, coordinate with your adjuster, and bill your insurance carrier directly so you can focus on your family.
Local Office
Our Albany Office
Our office is located right in Albany. In an emergency, we can have a crew at your door quickly to start mitigation and prevent further damage.
418 Broadway 2nd Floor
Albany, NY 12207
Need sewage backup cleanup in Albany?
Call our 24/7 emergency line. We'll have a crew on the way within 60 minutes.
Recent Project
A Recent Albany Sewage Backup Job
Unfinished Basement Sewage Cleanup
1 hour 30 min
Response
1 day
Duration
1,040 sq ft
Area
$1,300 ā $1,600
Typical Cost
What Happened
Cause
Sewage backup in an unfinished basement
A sewage backup contaminated the unfinished basement of an Albany home. We assessed the affected area, extracted the contaminated water, removed and disposed of affected materials, and disinfected the space before drying.
Our Response
- 1 Spoke with the homeowner and assessed the basement
- 2 Located the source of the sewage backup
- 3 Extracted contaminated water and removed affected materials
- 4 Disinfected and sanitized all contacted surfaces
- 5 Set up drying and air-scrubbing equipment
Results
Property restored to pre-loss condition and passed clearance testing.
Equipment Used
Certifications
Dealing with similar sewage in Albany, NY? We can help.
Call (518) 543-9919