Water Damage Restoration Services
Flooded basement, burst pipe, or water damage of any kind?
Every minute counts. Standing water warps floors, saturates drywall, and creates conditions for mold growth within 24 hours. KPM Restoration is a locally owned, IICRC-certified restoration company with offices across the Capital Region and Hudson Valley. We respond within 60 minutes, work directly with your insurance company, and handle everything from emergency water extraction through full reconstruction. We serve Albany, Schenectady, Saratoga Springs, Troy, Queensbury, Kingston, Newburgh, Poughkeepsie, and the surrounding areas.
Serving the Capital Region, Hudson Valley & Westchester County
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What Our Clients Say
“They broke down exactly what they would be doing and communicated every step of the way. Water damage can be very stressful but these guys were professional, prompt, and very efficient.”
Sarah M.
Homeowner, Albany NY
“Our basement flooded at 2 AM and KPM had a crew there within the hour. They saved our hardwood floors and handled the entire insurance claim. Could not recommend them enough.”
David L.
Homeowner, Colonie NY
“Fast response, great communication, and they left the place cleaner than they found it. The drying process was monitored daily and they explained everything along the way.”
Jennifer P.
Property Manager, Schenectady NY
Why Choose KPM for Water Damage Restoration
Local expertise, certified technicians, and a commitment to getting you back to normal.
60-Minute Emergency Response
Water damage gets worse by the minute. Our crews are dispatched within 60 minutes, 24/7, to start extraction and minimize damage to your property.
IICRC Certified Technicians
Our water damage technicians hold IICRC WRT (Water Restoration Technician) certifications and follow industry-standard drying protocols.
Direct Insurance Billing
We document everything with Xactimate, communicate with your adjuster, and bill your insurance directly so you can focus on getting back to normal.
Full Extraction Through Rebuild
We handle everything in-house, from emergency water removal and structural drying to drywall, flooring, and paint. One company, start to finish.
What to Know
Understanding Water Damage
Why Speed Matters
Water damage compounds by the hour. Within the first 24 hours, drywall begins to swell, wood warps, and mold spores activate. By 48 hours, structural damage and microbial growth can turn a manageable situation into a major rebuild. The sooner professional extraction and drying begins, the more of your property and your belongings can be saved.
Common Causes
Frozen, burst, or leaky pipes. Malfunctioning appliances like water heaters, washing machines, and dishwashers. Storm flooding and ice dams. Clogged drains, sump pump failures, and sewage backups. Crawlspace, basement, or attic water buildup from leaky roofs and windows. No matter the source, the restoration process starts the same way: stop the water, extract it fast, and begin structural drying immediately.
Hidden Damage
The water you can see is only part of the problem. Moisture wicks behind walls, under flooring, and into subfloor cavities where it is invisible but still destructive. We use thermal imaging cameras and professional moisture meters to map every affected area, ensuring nothing is missed during the drying process.
We Work With Your Insurance
The last thing you want to deal with when your home is suffering from water damage is insurance paperwork. We work directly with your insurance company, handle the claims process, and bill your carrier so you can focus on getting back to normal. We document everything using Xactimate software and coordinate directly with your adjuster.
Full Rebuild Services
Water damage often requires more than just drying. Once the structure is dry, our in-house crew handles flooring replacement, drywall repair, interior and exterior painting, and any other repairs needed to restore your property. One company from start to finish.
How Water Damage Restoration Works
From the moment you call to the day we hand back the keys, here is exactly what to expect.
Contact KPM Restoration
Call us 24/7. We will dispatch a crew of certified water damage technicians to your location within 60 minutes for emergencies.
Inspection & Assessment
We assess the full scope of damage using thermal imaging and moisture meters. Every affected area is documented for your insurance claim.
Water Extraction
Industrial extractors and submersible pumps remove all standing water. The faster we extract, the less secondary damage occurs.
Drying & Dehumidification
High-volume air movers and commercial dehumidifiers are placed throughout the structure. We monitor moisture levels daily until everything reaches dry standard.
Restoration & Rebuild
We handle your insurance paperwork including Xactimate estimates, adjuster coordination, and direct billing. Then we restore flooring, drywall, paint, and everything needed to get you back to normal.
We Serve Your Area
With 9 offices across New York and Vermont, help is always close.
Common Questions
Water Damage Restoration FAQ
How fast can you get here?
We dispatch crews within 60 minutes, 24/7/365. With 9 offices across New York and Vermont, including locations in Albany, Schenectady, Queensbury, Kingston, Newburgh, and Poughkeepsie, we can reach most properties in the Capital Region and Hudson Valley quickly.
How much does water damage restoration cost?
The average cost of water damage restoration ranges from $2,000 to $8,000 depending on the scope. It can be higher if the water has permanently damaged wood floors or other building materials. In many cases, cleanup and repairs are covered by homeowners insurance.
Should I try to clean up water damage myself?
You can take immediate steps like mopping up surface water and moving valuables to dry areas. But professional extraction equipment removes water far faster than household tools, and hidden moisture in walls and subfloors requires commercial dehumidifiers and monitoring to prevent mold.
Will my insurance cover water damage?
Most homeowner policies cover sudden and accidental water damage like a burst pipe or appliance failure. Gradual damage or flood damage from rising water may require separate coverage. We work with all insurance carriers and handle the claims process for you.
How long does water damage restoration take?
Structural drying typically takes 3 to 5 days. During this time our technicians take daily moisture readings to track progress. Full restoration including any reconstruction usually takes 1 to 4 weeks depending on severity.
Can water damage cause mold?
Yes. Mold can begin growing within 24 to 48 hours of water exposure. That is why fast extraction and thorough drying are critical. We apply antimicrobial treatments to prevent mold growth during the drying process.
Need help now?
Call our 24/7 emergency line. We'll have a crew on the way within 60 minutes.