Fire Damage Restoration
Has your home or business suffered fire or smoke damage?
KPM Restoration is a locally owned, IICRC-certified restoration company serving the Capital Region and Hudson Valley. We respond 24/7 to fire emergencies and handle everything from board-up and roof tarping to smoke and soot cleaning, odor removal, content restoration, and full structural reconstruction. We also clean puff back soot damage from furnaces and water heaters. We serve Albany, Schenectady, Saratoga Springs, Troy, Queensbury, Kingston, Newburgh, Poughkeepsie, and the surrounding areas.
Serving the Capital Region, Hudson Valley & Westchester County
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What Our Clients Say
“After our kitchen fire, KPM handled everything. The smoke damage was extensive but they got the smell out completely and rebuilt the whole space. Incredible work.”
James T.
Homeowner, Saratoga Springs NY
“We had a puff back that coated our entire first floor in soot. KPM cleaned everything, including walls, ceilings, and inside cabinets. You would never know it happened.”
Carol S.
Homeowner, Mechanicville NY
“They boarded up the house the same night of the fire and started cleanup the next morning. Insurance was handled completely. One less thing to worry about.”
Robert K.
Homeowner, Albany NY
Why Choose KPM for Fire Damage Restoration
Local expertise, certified technicians, and a commitment to getting you back to normal.
24/7 Emergency Board-Up
We secure your property immediately after a fire by boarding up openings, tarping the roof, and preventing further damage from weather or intrusion.
IICRC FSRT Certified
Our technicians hold Fire and Smoke Restoration Technician certifications and use specialized equipment for soot, smoke, and odor removal.
Direct Insurance Billing
We handle the full claims process including documentation, Xactimate estimates, adjuster communication, and direct billing to your carrier.
Full Cleanup Through Rebuild
From emergency response to final reconstruction (framing, drywall, flooring, paint) all handled in-house. One company from start to finish.
What to Know
Understanding Fire and Smoke Damage
Smoke and Soot Cleaning
Smoke and soot may combine with humidity and moisture to create significant secondary damage from corrosive residue. Residual smoke and soot can etch household items, making restoration very difficult. That is why it is extremely important to address these situations as soon as possible to minimize secondary damage. Smoke cleaning and restoration may also be necessary after a small, non-destructive fire where the most harm comes from smoke and soot rather than the flames.
Puff Back Soot Damage
A puff back happens when oil or gas builds up in a furnace or boiler ignition chamber and finally ignites, sending oily soot through your heating system and out every vent in the home. Many homes in the Capital Region rely on oil heat, making puff backs a common issue. We use specialized cleaning techniques to remove the soot, stains, and odors from walls, ceilings, furnishings, and HVAC systems.
Secondary Water Damage
Firefighting efforts often leave significant water damage behind. Standing water, saturated drywall, and soaked insulation need to be addressed immediately to prevent mold growth. Our crews handle both fire and water damage simultaneously.
We Work With Your Insurance
The process begins with meeting you and your adjuster to discuss how to best accomplish your restoration. Is the best option for items restoration, repair, or replacement? If necessary, we pack out and move your possessions to our safe, secure off-site location where we can begin cleaning and deodorizing damaged items. During the entire process, we communicate with you, your adjuster, and your agent to be sure that your claim progresses smoothly.
How Fire Damage Restoration Works
From emergency response to handing back the keys, we manage every phase of your fire damage recovery.
Emergency Board-Up and Securing
We secure your property immediately, boarding windows, tarping roofs, and stabilizing structures to prevent further damage, weather exposure, and unauthorized entry.
Documentation and Insurance
Every inch of fire, smoke, soot, and water damage is thoroughly documented with photos, scope reports, and Xactimate estimates. We meet with you and your adjuster to agree on the restoration plan.
Water Removal and Drying
We extract all firefighting water, set up commercial drying equipment, and monitor moisture levels to prevent mold growth.
Smoke, Soot, and Odor Removal
All surfaces are professionally cleaned. We use thermal fogging and hydroxyl generators to permanently eliminate smoke odors. If needed, we pack out contents to our facility for off-site cleaning and safe storage.
Reconstruction
Our crews handle the full rebuild: framing, drywall, flooring, paint, and any other repairs needed to restore your property to pre-loss condition. One contractor from start to finish.
We Serve Your Area
With 9 offices across New York and Vermont, help is always close.
Common Questions
Fire Damage Restoration FAQ
What should I do right after a fire?
Make sure everyone is safe and the fire department has cleared the building. Do not re-enter until it is deemed safe. Then call KPM and we will dispatch a crew to secure and stabilize the property immediately.
Does fire damage get worse over time?
Yes. Soot is acidic and begins corroding metals and permanently staining surfaces within days. Smoke odor becomes increasingly embedded in porous materials. Fast professional action significantly reduces total damage and cost.
What is a puff back?
A puff back occurs when unburned oil or gas in a furnace or boiler ignites and sends oily soot through your ductwork and out every vent. It coats walls, ceilings, furniture, and clothing. Standard cleaning will not remove it. We use specialized techniques to clean puff back soot and eliminate the odor.
Will insurance cover fire damage?
Most homeowner and business policies cover fire damage including cleanup and reconstruction. We handle the entire claims process: documentation, adjuster communication, Xactimate estimates, supplements, and direct billing.
How long does fire damage restoration take?
Emergency board-up happens immediately. Smoke and soot cleanup typically takes 1 to 2 weeks. Full reconstruction ranges from a few weeks to several months depending on the severity of the damage.
Do you handle both cleanup and rebuilding?
Yes. KPM is a full-service restoration company. We handle everything from emergency board-up through final reconstruction. One company, one point of contact, one bill to your insurance.
Need help now?
Call our 24/7 emergency line. We'll have a crew on the way within 60 minutes.