Sewage Backup Cleanup
Dealing with a sewage backup?
Sewage is a serious health hazard. Bacteria, viruses, and parasites are all present in contaminated water. Do not attempt to clean it yourself. KPM Restoration's certified technicians are equipped for hazardous waste extraction, complete sanitization, and structural restoration. We respond within 60 minutes and work directly with your insurance company. We serve Albany, Schenectady, Troy, Saratoga Springs, Queensbury, Kingston, Newburgh, Poughkeepsie, and the surrounding areas.
Serving the Capital Region, Hudson Valley & Westchester County
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What Our Clients Say
Real, verified 5-star reviews from homeowners and businesses we've served.
“I can’t recommend this restoration company enough! We had significant water damage at our barbershops, and they went above and beyond to restore everything. Their customer service was top-notch—professional, friendly, and communicative throughout the entire process. The team worked quickly and efficiently without compromising on quality. They truly saved the day and exceeded all expectations. If you need restoration services, these are the people to call!”
Anthony Payne
“I am so grateful to have found KPM, they responded very fast to a leak from pipes that burst in my basement. From start to finish their team was professional, efficient and incredibly thorough. Restoration work was top notch. They were very respectful of my property. Highly recommend.”
Mallory Edel
“James, the owner is awesome. Answered any questions in detail. Highly recommend”
Cheri Paustian
“Kpm restoration was so helpful for everything that I done at my disaster flood”
caitlin allen
“Kpm restoration came to my house during a water damage issue and was so attentive and respectful. My house in newburgh was so messed up and they helped clean up and rebuild it. Great team.”
Dalton Cabral
“I can’t recommend KPM Restoration enough! I had a mold issue in my home, and their team handled everything with professionalism and care. They arrived on time, explained the process clearly, and made what felt like a stressful situation completely manageable. Every corner of the problem was addressed, and they left my home clean and safe. It’s clear they genuinely care about their clients and the work they do. If you need mold remediation—or any restoration work—KPM is the team to trust!”
Delia Mahaffey
“Super talented and professional! Highly recommend for anyone with water damage!”
Kali Meliski
“my son had a flood in his house and Schenectady while he was away, and I was taking care of it. I called KPM and they sent out Joe to assess the damage and he brought equipment in the water ran away and prevented so much damage My son came back and it was so relieved that his house wasn’t as bad as I could be but now we have to deal with insurance which they have helped too”
Eli Rogers
Why Choose KPM for Sewage Backup Cleanup
Local expertise, certified technicians, and a commitment to getting you back to normal.
24/7 Emergency Response
Sewage is a health hazard that cannot wait. Our certified technicians are dispatched within 60 minutes, day or night, to begin extraction and decontamination.
Certified Hazmat Technicians
Our crews hold IICRC WRT certifications and follow strict OSHA protocols for hazardous waste handling, ensuring safe and thorough sewage cleanup.
Full Sanitization Protocols
We use hospital-grade disinfectants and commercial deodorizers to eliminate all pathogens and odors, not just mask them. HEPA air scrubbers run throughout the process.
Direct Insurance Billing
We document all damage with photos and Xactimate estimates, coordinate with your adjuster, and bill your insurance carrier directly so you can focus on your family.
What to Know
Understanding Sewage Damage
Signs of a Sewage Problem
Slow drainage throughout the house. Sewage backing up and overflowing from toilets or sinks. Raw sewage odor coming from drains. Water collecting where your underground sewer lines are located. Signs of water damage near the foundation of your home or business. If you notice any of these, call a professional immediately.
Health Hazards
Sewage contains dangerous pathogens including E. coli, Hepatitis, Salmonella, and other bacteria and viruses. Exposure can occur through skin contact, inhalation, or ingestion. Professional cleanup with proper PPE and sanitization protocols is essential to protect the health of everyone in the building.
Water Damage and Mold
Water damage and mold often result from sewage backup. Sewage water saturates drywall, carpet, insulation, and subfloor materials. If not extracted and dried properly, mold can begin growing within 24 to 48 hours. KPM Restoration has the expertise to remediate sewage damage, water damage, and mold prevention in a single coordinated response.
We Work With Your Insurance
We work with major insurance companies to help with the claims process for sewage cleanup services when coverage applies. Many homeowner policies cover sewage backup if you have a specific endorsement or rider. We document everything and coordinate directly with your adjuster.
How Sewage Cleanup Works
Our sewage cleanup follows strict safety protocols to protect your health and fully restore your property.
Emergency Response
We dispatch certified technicians within 60 minutes. The affected area is secured and occupants are advised to avoid contact with contaminated materials.
Sewage Extraction
Using specialized equipment and full PPE, we extract all sewage and contaminated water. All affected porous materials that cannot be sanitized, including carpet, drywall, and insulation, are removed and disposed of properly.
Sanitization and Odor Removal
Every affected surface is cleaned with hospital-grade disinfectants. We then perform full odor removal using professional deodorizers and air treatment to eliminate sewage smell completely, not just mask it. HEPA air scrubbers filter airborne contaminants during the entire process.
Structural Drying
Industrial fans and commercial dehumidifiers dry the affected area to limit the possibility of mold growth. We monitor moisture levels daily until everything reaches dry standard.
Rebuild and Restoration
We document everything for your insurance claim and handle direct billing. Then we rebuild the affected area as needed, replacing drywall, flooring, and finishes to restore your property.
We Serve Your Area
With 9 offices across New York and Vermont, help is always close.
Common Questions
Sewage Backup Cleanup FAQ
Is sewage backup dangerous?
Yes. Sewage contains bacteria, viruses, and parasites that can cause serious illness. Do not touch or attempt to clean sewage yourself. Call a professional immediately.
What causes sewage backups?
Clogged or collapsed sewer lines, tree root intrusion, municipal system overflows during heavy rain, septic system failures, and broken sewer lines are the most common causes. Regardless of the cause, the response is the same: evacuate the area and call professionals.
Can sewage backup cause mold?
Yes. Sewage water saturates building materials and creates ideal conditions for mold growth within 24 to 48 hours. Professional extraction and drying are critical to prevent a sewage problem from becoming a mold problem.
Will my insurance cover sewage backup?
Many homeowner policies cover sewage backup if you have a specific endorsement or rider. It may not be covered under a standard policy without that addition. We can help you understand your coverage and handle the claims process.
What should I do before you arrive?
Avoid the affected area. Do not touch contaminated water or materials. Turn off HVAC systems if the backup is near vents. Keep children and pets away. If safe to do so, turn off the water supply to prevent further backup.
How long does sewage cleanup take?
Extraction and sanitization typically take 1 to 3 days. Structural drying takes another 3 to 5 days. Full restoration including any reconstruction depends on the extent of the damage.
Need help now?
Call our 24/7 emergency line. We'll have a crew on the way within 60 minutes.