Sewage Backup Cleanup
Dealing with a sewage backup?
Sewage is a serious health hazard. Bacteria, viruses, and parasites are all present in contaminated water. Do not attempt to clean it yourself. KPM Restoration's certified technicians are equipped for hazardous waste extraction, complete sanitization, and structural restoration. We respond within 60 minutes and work directly with your insurance company. We serve Albany, Schenectady, Troy, Saratoga Springs, Queensbury, Kingston, Newburgh, Poughkeepsie, and the surrounding areas.
Serving the Capital Region & Hudson Valley
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What Our Clients Say
“Our basement backed up with raw sewage on a Sunday night. KPM had a crew there in under an hour. They handled the hazardous cleanup, dried everything, and rebuilt the damaged walls. The smell was completely gone.”
Karen D.
Homeowner, Clifton Park NY
“I didn't know who to call when sewage came up through our drains. KPM walked us through everything, handled the insurance, and left our basement cleaner than it was before. Very professional.”
Steve B.
Homeowner, Saratoga Springs NY
“Fast, thorough, and they treated a terrible situation with total professionalism. The sanitization was complete and they followed up to make sure we were satisfied with the rebuild.”
Patricia N.
Homeowner, Albany NY
Why Choose KPM for Sewage Backup Cleanup
Local expertise, certified technicians, and a commitment to getting you back to normal.
24/7 Emergency Response
Sewage is a health hazard that cannot wait. Our certified technicians are dispatched within 60 minutes, day or night, to begin extraction and decontamination.
Certified Hazmat Technicians
Our crews hold IICRC WRT certifications and follow strict OSHA protocols for hazardous waste handling, ensuring safe and thorough sewage cleanup.
Full Sanitization Protocols
We use hospital-grade disinfectants and commercial deodorizers to eliminate all pathogens and odors, not just mask them. HEPA air scrubbers run throughout the process.
Direct Insurance Billing
We document all damage with photos and Xactimate estimates, coordinate with your adjuster, and bill your insurance carrier directly so you can focus on your family.
What to Know
Understanding Sewage Damage
Signs of a Sewage Problem
Slow drainage throughout the house. Sewage backing up and overflowing from toilets or sinks. Raw sewage odor coming from drains. Water collecting where your underground sewer lines are located. Signs of water damage near the foundation of your home or business. If you notice any of these, call a professional immediately.
Health Hazards
Sewage contains dangerous pathogens including E. coli, Hepatitis, Salmonella, and other bacteria and viruses. Exposure can occur through skin contact, inhalation, or ingestion. Professional cleanup with proper PPE and sanitization protocols is essential to protect the health of everyone in the building.
Water Damage and Mold
Water damage and mold often result from sewage backup. Sewage water saturates drywall, carpet, insulation, and subfloor materials. If not extracted and dried properly, mold can begin growing within 24 to 48 hours. KPM Restoration has the expertise to remediate sewage damage, water damage, and mold prevention in a single coordinated response.
We Work With Your Insurance
We work with major insurance companies to help with the claims process for sewage cleanup services when coverage applies. Many homeowner policies cover sewage backup if you have a specific endorsement or rider. We document everything and coordinate directly with your adjuster.
How Sewage Cleanup Works
Our sewage cleanup follows strict safety protocols to protect your health and fully restore your property.
Emergency Response
We dispatch certified technicians within 60 minutes. The affected area is secured and occupants are advised to avoid contact with contaminated materials.
Sewage Extraction
Using specialized equipment and full PPE, we extract all sewage and contaminated water. All affected porous materials that cannot be sanitized, including carpet, drywall, and insulation, are removed and disposed of properly.
Sanitization and Odor Removal
Every affected surface is cleaned with hospital-grade disinfectants. We then perform full odor removal using professional deodorizers and air treatment to eliminate sewage smell completely, not just mask it. HEPA air scrubbers filter airborne contaminants during the entire process.
Structural Drying
Industrial fans and commercial dehumidifiers dry the affected area to limit the possibility of mold growth. We monitor moisture levels daily until everything reaches dry standard.
Rebuild and Restoration
We document everything for your insurance claim and handle direct billing. Then we rebuild the affected area as needed, replacing drywall, flooring, and finishes to restore your property.
We Serve Your Area
With 9 offices across New York and Vermont, help is always close.
Common Questions
Sewage Backup Cleanup FAQ
Is sewage backup dangerous?
Yes. Sewage contains bacteria, viruses, and parasites that can cause serious illness. Do not touch or attempt to clean sewage yourself. Call a professional immediately.
What causes sewage backups?
Clogged or collapsed sewer lines, tree root intrusion, municipal system overflows during heavy rain, septic system failures, and broken sewer lines are the most common causes. Regardless of the cause, the response is the same: evacuate the area and call professionals.
Can sewage backup cause mold?
Yes. Sewage water saturates building materials and creates ideal conditions for mold growth within 24 to 48 hours. Professional extraction and drying are critical to prevent a sewage problem from becoming a mold problem.
Will my insurance cover sewage backup?
Many homeowner policies cover sewage backup if you have a specific endorsement or rider. It may not be covered under a standard policy without that addition. We can help you understand your coverage and handle the claims process.
What should I do before you arrive?
Avoid the affected area. Do not touch contaminated water or materials. Turn off HVAC systems if the backup is near vents. Keep children and pets away. If safe to do so, turn off the water supply to prevent further backup.
How long does sewage cleanup take?
Extraction and sanitization typically take 1 to 3 days. Structural drying takes another 3 to 5 days. Full restoration including any reconstruction depends on the extent of the damage.
Need help now?
Call our 24/7 emergency line. We'll have a crew on the way within 60 minutes.