Water Damage Restoration in Greenwich
Water Damage in Your Greenwich Property?
From the Byram River as it runs south through Glenville and Pemberwick, to the Mianus River feeding Cos Cob Harbor, to Strickland Brook backing up where Suburban Avenue meets Putnam Avenue, water finds the low ground in Greenwich quickly. KPM Restoration provides 24/7 water damage restoration across town, from Old Greenwich and Riverside on the Sound to the Back Country estates north of the Merritt Parkway and the starter homes of Mianus and Havemeyer Park. We handle burst pipes, flooded basements, appliance leaks, ceiling leaks, coastal storm flooding, and commercial water losses, with a live person on the phone and a crew on the way within 60 minutes. See our full restoration services in Greenwich.
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Trusted in Greenwich & Beyond
Real, verified 5-star reviews from homeowners and businesses we've served.
“I recently had a water loss at my home in Elmsford, New York and KPM Restoration did an amazing job from start to finish. Their team came in quickly, took great care of everything, and made the whole process stress free. They were professional, responsible, easy to work with, and kept great communication throughout the job. On top of that, their pricing was very fair. I highly recommend KPM Restoration to anyone who needs restoration services!”
Ryan Cox
“We called KPM Restoration when we had water in our basement. They did a great job removing the water and drying it out. Jamie and Rob were really easy to work with. Highly recommended.”
Julia Rizzo
“Top notch business! James the owner is a straight shooter and does amazing business!”
michael donadio
“KPM Restoration is top-notch. Their team is responsive, professional, and truly cares about the quality of their work. From start to finish, they handled everything with attention to detail and clear communication. It’s not easy finding a company you can trust during stressful situations like property damage, but KPM delivers peace of mind. Highly recommend to anyone in need of restoration services”
Chester W. DiBari III
“KPM is top tier. They go above and beyond would highly recommend them to anyone in need!”
Airstream Catering
“Jamie and his team were highly professional and knowledgeable!”
Andrew Ross
“I have used KPM personally for fire damage from a chimney Fire and Water damage from broken pipes on two different occasions in Dutchess County. They Cleaned all the smoke stains and got rid of the smoke smell throughout the entire house. For the water damage they removed carpets and sheet rock. They treated for mold, cleaned everything up perfectly, used driers and dehumidifiers, tested for any residual moisture and best of all they delt with the insurance company and adjuster to get what I deserved to replace everything. The entire KPM team from the start were all respectful, extremely professional, very knowledgeable, caring, polite and the men were absolutely gentleman to my family and I. I will never forget this and will highly recommend them to anyone. Commercial and residential. Thank you KPM”
rich wisseman
“When my basement decided to become a pond, KPM came in like the cleanup Avengers. They were quick to show up, professional and they got everything cleaned up and dried out before I could fully spiral. Hoping I won’t ever have to call again but they did a great job!”
Kate Garofalo
What to Know
Understanding Water Damage
Fast Water Extraction and Structural Drying
Standing water causes more damage every hour it sits. We arrive with industrial pumps, water extractors, and commercial dehumidifiers to remove water fast and begin structural drying immediately. We use moisture meters and thermal imaging to find hidden water behind walls, under floors, and in wall cavities, so the drying is complete and the loss does not turn into a mold remediation job two weeks later.
Burst Pipes in Greenwich Homes and Estates
Greenwich housing stock runs the full range, and each vintage fails differently. The fieldstone-foundation colonials and Great Estates of Belle Haven, Field Point, Round Hill, and the Back Country carry original cast-iron and copper plumbing through multi-story drainage systems, while the post-WWII veterans' cottages in Mianus and Havemeyer Park often hide aging galvanized supply lines. The early farmhouses near Cos Cob and East Putnam Avenue can date to the 1700s with rubble-stone foundations and no modern rough-ins. Our IICRC-certified technicians respond 24/7 to stop the source, extract the water, dry the structure to safe moisture levels, and rebuild what was damaged.
River and Storm Flooding in Greenwich
Flooding here has a long memory. The October 1955 flood, driven by the remnants of hurricanes Connie and Diane, crested the Byram River two feet over flood stage in Pemberwick, destroyed three homes, and forced more than 400 residents out. The Pemberwick levee system was built to manage that river, and the U.S. Army Corps of Engineers has studied the Byram River Basin for years. More recently, Tropical Storm Ida dropped roughly 8 inches of rain in 9 hours in 2021, overwhelming Horseneck Brook culverts and pushing water into basements across central and east Greenwich. Where Strickland Brook backs up at Suburban Avenue and Putnam Avenue in Cos Cob during high tide and heavy rain, and along the Old Greenwich, Riverside, Belle Haven, and Byram waterfront, fast extraction and Category 3 protocols matter when flood water mixes with sewage or fuel oil.
Commercial Water Losses Across Greenwich
Greenwich Avenue retail, the downtown commercial corridor, professional offices, and the high-end multifamily and condo stock all face water losses from sprinkler activations, overhead supply leaks, HVAC condensate failures, and roof penetrations. Commercial losses add complexity: tenant operations, business interruption, and faster turnaround pressure from property managers. We handle commercial water losses with the same in-house crews that handle residential, and we phase work around tenant operations when needed.
We Work With Your Insurance
We have staff who used to work for insurance carriers, so we know how the claims process works from the inside. We document everything in Xactimate, the industry-standard estimating software adjusters require, and we bill your insurance directly. On high-value Greenwich properties, the documentation matters more, not less, and we prepare a file that high-limit carriers expect.
How Water Damage Restoration Works
From the moment you call to the day we hand back the keys, here is exactly what to expect.
Contact KPM Restoration
Call us 24/7. We will dispatch a crew of certified water damage technicians to your location within 60 minutes for emergencies.
Inspection & Assessment
We assess the full scope of damage using thermal imaging and moisture meters. Every affected area is documented for your insurance claim.
Water Extraction
Industrial extractors and submersible pumps remove all standing water. The faster we extract, the less secondary damage occurs.
Drying & Dehumidification
High-volume air movers and commercial dehumidifiers are placed throughout the structure. We monitor moisture levels daily until everything reaches dry standard.
Restoration & Rebuild
We handle your insurance paperwork including Xactimate estimates, adjuster coordination, and direct billing. Then we restore flooring, drywall, paint, and everything needed to get you back to normal.
Why Greenwich Chooses KPM
Local expertise, certified technicians, and a commitment to getting you back to normal.
60-Minute Emergency Response
Water damage gets worse by the minute. Our crews are dispatched within 60 minutes, 24/7, to start extraction and minimize damage to your property.
IICRC Certified Technicians
Our water damage technicians hold IICRC WRT (Water Restoration Technician) certifications and follow industry-standard drying protocols.
Direct Insurance Billing
We document everything with Xactimate, communicate with your adjuster, and bill your insurance directly so you can focus on getting back to normal.
Full Extraction Through Rebuild
We handle everything in-house, from emergency water removal and structural drying to drywall, flooring, and paint. One company, start to finish.
Need water damage restoration in Greenwich?
Call our 24/7 emergency line. We'll have a crew on the way within 60 minutes.