Water Damage Restoration in New City
Water Damage in Your New City Property?
KPM Restoration provides 24/7 water damage restoration to New City, the county seat of Rockland County and the heart of the Town of Clarkstown. We handle burst pipes, flooded finished basements, sump pump failures, sewer ejector backups, and appliance leaks across mid-century split-levels, ranches, contemporary subdivisions, and older homes around the courthouse area. Our Westchester crews dispatch across the Cuomo Bridge 24/7. See our full restoration services in New City.
Call Now (914) 521-4110Get Help Now
Trusted in New City & Beyond
Real, verified 5-star reviews from homeowners and businesses we've served.
“Amazing company to work with. Honestly the best guys. I had a awful flood and called them”
Mackenzie Elston
“could not get a call back from any company and I finally got in touch with kpm restoration and they helped me with my sewage cleanup.”
Anthony Johnson
“KPM restoration was so helpful at my water damaged house in Elmsford. Jim and tom cleaned it and helped me off a ledge !!”
Jacob Tomlin
“I can’t recommend KPM Restoration enough! I had a mold issue in my home, and their team handled everything with professionalism and care. They arrived on time, explained the process clearly, and made what felt like a stressful situation completely manageable. Every corner of the problem was addressed, and they left my home clean and safe. It’s clear they genuinely care about their clients and the work they do. If you need mold remediation—or any restoration work—KPM is the team to trust!”
Delia Mahaffey
“I recently had a water loss at my home in Elmsford, New York and KPM Restoration did an amazing job from start to finish. Their team came in quickly, took great care of everything, and made the whole process stress free. They were professional, responsible, easy to work with, and kept great communication throughout the job. On top of that, their pricing was very fair. I highly recommend KPM Restoration to anyone who needs restoration services!”
Ryan Cox
“We called KPM Restoration when we had water in our basement. They did a great job removing the water and drying it out. Jamie and Rob were really easy to work with. Highly recommended.”
Julia Rizzo
“Top notch business! James the owner is a straight shooter and does amazing business!”
michael donadio
“KPM Restoration is top-notch. Their team is responsive, professional, and truly cares about the quality of their work. From start to finish, they handled everything with attention to detail and clear communication. It’s not easy finding a company you can trust during stressful situations like property damage, but KPM delivers peace of mind. Highly recommend to anyone in need of restoration services”
Chester W. DiBari III
What to Know
Understanding Water Damage
Fast Water Extraction and Structural Drying
Standing water causes more damage every hour it sits. We arrive with industrial water extractors, commercial pumps, and dehumidifiers to remove water fast and begin structural drying immediately. We use moisture meters and thermal imaging to find hidden water behind walls, under floors, and in wall cavities, so the drying is complete and the loss does not turn into a mold remediation job two weeks later.
Finished Basement Losses Across Clarkstown
Finished basements are the single most common loss type we see in New City and the surrounding Clarkstown subdivisions. Sump pump failures during heavy rain, sewer ejector pump failures, and water heater leaks all hit finished basements hard, soaking carpet, pad, drywall, and subfloor before anyone notices. We extract fast, demo affected materials below the water line, dry the structure with commercial dehumidifiers, and our in-house reconstruction crews rebuild what was removed.
Burst Pipes in Older New City Homes
New City has a stock of older homes around the historic courthouse area dating from the early 20th century, plus 1950s through 1970s split-levels and ranches across the subdivisions. Cold winter snaps freeze pipes, and a failed supply line above a finished ceiling can release thousands of gallons before anyone notices. Our IICRC-certified technicians respond 24/7 to stop the source, extract the water, dry the structure, and rebuild.
Sump Pump and Sewer Ejector Failures
Many New City properties rely on sump pumps and sewer ejector pumps in finished basements, and a failure during heavy rain or under high use can cause basement flooding fast. Sewer ejector pump failures specifically can mean a Category 3 backup that requires the same protocols as a sewage backup: full PPE, removal of contaminated materials, and antimicrobial treatment.
We Work With Your Insurance
We have staff who used to work for insurance carriers, so we know how the claims process works from the inside. We document everything in Xactimate, the industry-standard estimating software adjusters require, and we bill your insurance directly.
How Water Damage Restoration Works
From the moment you call to the day we hand back the keys, here is exactly what to expect.
Contact KPM Restoration
Call us 24/7. We will dispatch a crew of certified water damage technicians to your location within 60 minutes for emergencies.
Inspection & Assessment
We assess the full scope of damage using thermal imaging and moisture meters. Every affected area is documented for your insurance claim.
Water Extraction
Industrial extractors and submersible pumps remove all standing water. The faster we extract, the less secondary damage occurs.
Drying & Dehumidification
High-volume air movers and commercial dehumidifiers are placed throughout the structure. We monitor moisture levels daily until everything reaches dry standard.
Restoration & Rebuild
We handle your insurance paperwork including Xactimate estimates, adjuster coordination, and direct billing. Then we restore flooring, drywall, paint, and everything needed to get you back to normal.
Why New City Chooses KPM
Local expertise, certified technicians, and a commitment to getting you back to normal.
60-Minute Emergency Response
Water damage gets worse by the minute. Our crews are dispatched within 60 minutes, 24/7, to start extraction and minimize damage to your property.
IICRC Certified Technicians
Our water damage technicians hold IICRC WRT (Water Restoration Technician) certifications and follow industry-standard drying protocols.
Direct Insurance Billing
We document everything with Xactimate, communicate with your adjuster, and bill your insurance directly so you can focus on getting back to normal.
Full Extraction Through Rebuild
We handle everything in-house, from emergency water removal and structural drying to drywall, flooring, and paint. One company, start to finish.
Need water damage restoration in New City?
Call our 24/7 emergency line. We'll have a crew on the way within 60 minutes.